Privacy Policy

Account information: name, email address, password (stored encrypted), and role within your business.

Business information: business name, category, phone, email, website, address, service areas, services, and hours you provide during onboarding or in settings.

Lead and customer data: names, phone numbers, emails, messages, call records, and notes created while you use the Service on behalf of your business.

Billing information: plan and subscription status. Card details are collected and processed directly by our payment processor; we never store full card numbers.

Usage data: device, browser, IP address, and pages visited, used for security and reliability.

To provide, operate, and maintain the Service, including sending automated follow-up messages that you configure.

To process payments, manage subscriptions, and send account and billing notices.

To provide customer support, prevent fraud and abuse, and comply with legal obligations.

We do not sell personal information, and we do not use your customers' data for advertising.

Better Business Solutions LLC is the controller for platform account, business contact, support and service-usage data. Leads Saver Pro Ltd is the controller for its seller-side billing and legal records. Paddle acts as a separate controller for checkout, payments and its Merchant of Record obligations.

Your business owns the lead and customer data it collects through the Service. For that data, we act as a service provider (processor) on your behalf, and your business is responsible for having a lawful basis to contact its customers.

We share information only with vendors needed to run the Service, such as hosting and database providers, payment processors, and SMS/telephony carriers. They may only use it to perform services for us.

We share necessary order, account and subscription details with Paddle, our Merchant of Record, for sales, subscription management, payment processing, tax compliance and invoicing. Paddle processes this information under its own privacy notice. We may also share necessary information with professional legal and accounting advisers.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile numbers and SMS consent collected by Leads Saver Pro (operated by Better Business Solutions LLC) are never shared with third parties or affiliates for marketing.

We may disclose information when required by law or to protect the rights and safety of our users and the public.

Data is encrypted in transit (HTTPS) and stored in a secure database with strict access controls, so each business can only access its own records. No system is perfectly secure, but we take reasonable measures to protect your data.

We keep account and business records for as long as your account is active. After cancellation, data may be deleted on request or after a reasonable retention period, except where we must keep records for legal, tax, or accounting reasons.

We process account, business and support data to perform our contract; security and reliability data for legitimate interests; accounting records to meet legal obligations; and optional communications or messaging consent where consent is required. You may withdraw consent without affecting processing already lawfully performed.

Our operator is based in the United States and our seller is based in the United Kingdom; service providers may process data internationally. Where applicable law requires transfer safeguards, we use adequacy decisions or appropriate contractual safeguards such as standard contractual clauses and the UK addendum. Contact us for information about applicable transfers.

You may access, correct, export, or delete your information. Residents of California and other US states may have additional rights under applicable privacy laws, including the right to know and the right to delete. Email us to make a request; we will respond within 30 days.

UK/EEA users may also request restriction, portability or objection to processing, withdraw consent, and complain to their supervisory authority, including the UK Information Commissioner's Office. We respond to applicable GDPR requests within one month, subject to lawful extensions.

We use essential cookies and local storage to keep you signed in and keep the Service secure. See our Cookie Policy for details.

The Service is intended for businesses and is not directed to children under 13. We do not knowingly collect information from children.

Leads Saver Pro is a project of Better Business Solutions LLC (Montana, USA), which owns and operates the Service and sends its text messages, registered at 15442 Venture Blvd STE 201-2592, Sherman Oaks, CA 91403, United States. Payments are taken by Leads Saver Pro Ltd, registered at 128 City Road, London, EC1V 2NX, United Kingdom (Company No. 17481828). You can reach us at support@leadssaver.pro.

We may update this policy from time to time. Material changes will be posted on this page with a new “Last updated” date.